Terms and Conditions
Terms and Conditions
Last updated: 25 April 2026
1. Introduction
Welcome to pinkpeck.com (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of products from us.
The Website is operated by Amora Digital B.V. (“we”, “us”, “our”), a private limited company registered in the Netherlands.
- Company: Amora Digital B.V.
- Chamber of Commerce (KVK) number: 99536811
- Contact email: [email protected]
By accessing the Website or placing an order, you confirm that you have read, understood and agreed to these Terms. If you do not agree, please do not use the Website.
2. Age Restriction
PinkPeck.com is intended exclusively for individuals aged 18 years or older. By accessing or using our Website, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into a binding agreement
- All information you provide is accurate, current and complete
We do not sell products to minors and do not knowingly collect personal information from individuals under 18. If you are under 18, please do not use our Website or submit any personal information.
We reserve the right to verify age and identity. We may refuse service, cancel orders, or suspend accounts if these requirements are not met.
3. Products and Descriptions
We offer adult lifestyle products, including intimate apparel, personal accessories and related goods. All products are intended for adult personal use only.
Product descriptions, images and specifications are provided for informational purposes. While we make every effort to ensure accuracy, slight variations in colour, packaging or design may occur. Product images are for illustrative purposes and may differ from the actual product.
We reserve the right to correct errors, inaccuracies, or omissions, and to update or discontinue products, promotions, sales or discounts at any time without prior notice, including after an order has been submitted.
4. Orders and Contract Formation
When you place an order, you make an offer to purchase the selected items. The contract is formed only when we send a confirmation email indicating that your order has been processed and dispatched.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to:
- Insufficient stock
- Pricing or product information errors
- Suspected fraudulent activity
- Failure to meet eligibility requirements
- Restrictions in the delivery destination
If we cancel an order after payment has been received, you will receive a full refund.
5. Pricing and Payment
All prices are displayed in the currency shown at checkout (typically EUR or GBP) and include applicable VAT where required. Shipping costs are calculated separately and shown before order confirmation.
We accept various payment methods displayed at checkout. Payment is processed by third-party providers under their respective terms. Your order will only be processed once payment is successfully received and verified.
Failure to complete payment may result in cancellation of your order. In cases of late or missed payments, we reserve the right to cancel your order or suspend your account. Prices may change without prior notice, but changes do not affect orders already confirmed.
6. Shipping and Delivery
We ship to the United Kingdom and selected countries within the European Union. Estimated delivery times are provided at checkout but are not guaranteed.
All orders are dispatched in plain, discreet packaging with no reference to product type or brand on the exterior.
Risk of loss and ownership transfer to you upon delivery. If a package is lost or damaged in transit, please contact us within 14 days of the expected delivery date.
For full shipping details, please see our Shipping Policy.
7. Right of Withdrawal and Returns
In accordance with the EU Consumer Rights Directive (2011/83/EU) and Dutch Civil Code Article 6:230o, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing a reason.
Important exception — sealed intimate goods: Due to hygiene and health protection reasons, items that have been unsealed or used after delivery cannot be returned. This applies to all intimate-use products and is permitted under Article 6:230p(f) of the Dutch Civil Code, which exempts sealed goods unsuitable for return for hygiene reasons once unsealed.
To exercise the right of withdrawal for eligible products (those still in their original sealed packaging), please contact us at [email protected] within 14 days of delivery.
For full return procedures, please see our Refund Policy.
8. Defective or Incorrect Items
If you receive a defective, damaged or incorrect product, please contact us within 7 days of delivery with photographs and order details. We will arrange replacement or full refund at no cost to you.
This does not affect your statutory rights under EU consumer protection law.
9. Account and Security
If you create an account on the Website, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorised access or suspected breach.
We reserve the right to suspend or terminate accounts that violate these Terms.
10. Prohibited Use and Activities
To maintain a safe and respectful environment, the following activities are strictly prohibited on our Website:
- Posting inappropriate content: Users must not post or share obscene, offensive or unlawful material
- Illegal activities: Engaging in illegal activities or encouraging others to do so
- Harassment: Harassing, stalking or threatening other users in any form
- Harmful content: Uploading viruses, malware or any code that may compromise security
- Misrepresentation: Misrepresenting your identity, age or any information you provide
- Service misuse: Using our services for fraudulent activities, spamming or unauthorised commercial solicitation
- Unauthorised access: Attempting to access non-public areas or other users’ accounts
- Automated tools: Using bots, scrapers or other automated tools to extract content or data
Violation of these guidelines may result in immediate suspension or termination of your access to our services, removal of content, and where appropriate, legal action.
11. Account Termination and Suspension
We reserve the right to suspend or terminate user accounts found to be in violation of these Terms. Circumstances that may lead to suspension or termination include:
- Repeated violations of our Prohibited Use and Activities clause
- Engaging in fraudulent or illegal activities
- Harassing or causing harm to other users
- Compromising the security of the Website
- Providing false information during registration or checkout
In cases of severe violations, we may pursue further legal action.
12. Intellectual Property Rights
All content on the Website — including trademarks, logos, images, text, designs, graphics, software and product descriptions — is the property of Amora Digital B.V. or its licensors and is protected by copyright, trademark and other intellectual property laws.
Unauthorised use, reproduction, modification or distribution of any content is strictly prohibited and may result in legal action.
13. Third-Party Links
The Website may contain links to third-party websites. These are provided for your convenience to access additional information or services. We do not control, endorse or assume responsibility for the content, privacy policies or practices of any third-party site.
We encourage you to read the terms and privacy policy of any third-party site you visit.
14. Limitation of Liability
To the fullest extent permitted by applicable law:
- We are not liable for indirect, incidental, consequential or special damages arising from the use of the Website or our products
- Our total liability for any claim related to a product is limited to the amount you paid for that product
- Nothing in these Terms limits liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law
15. Force Majeure
We are not liable for any delay or failure to perform our obligations caused by events beyond our reasonable control, including but not limited to natural disasters, supply chain disruptions, government actions, strikes or carrier delays.
16. Privacy and Cookies
Your privacy is important to us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and our policies.
For details on how we collect, use and protect your information, please review our:
Your continued use of the Website signifies your acceptance of these policies and any updates we may make to them.
17. Amendments to These Terms
We reserve the right to amend, modify or update these Terms at any time. We will make reasonable efforts to communicate significant changes through notifications on our Website or via email. It is your responsibility to periodically review these Terms.
Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
18. Governing Law and Jurisdiction
These Terms are governed by the laws of the Netherlands. Any disputes arising from or related to these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of the Netherlands, without prejudice to mandatory consumer protection rights you may have in your country of residence.
EU consumers may also use the European Commission’s Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
20. Contact
For any questions about these Terms, please contact:
Amora Digital B.V.
Email: [email protected]
KVK: 99536811